Refund policy
Because GetTrendCart operates on a Print-on-Demand model, every garment is custom-printed specifically for you after your order is placed. We do not maintain stock for resale, which affects how we handle returns.
1. Buyer's Remorse & Sizing Exchanges
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We do NOT accept returns, refunds, or exchanges for wrong size selection or change of mind.
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Please review our Size Chart carefully before completing your purchase. If you are unsure between two sizes, we recommend sizing up for a relaxed fit.
2. Damaged, Defective, or Incorrect Items (100% Covered)
If your item arrives damaged, misprinted, or defective, we will make it right immediately!
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We offer a 100% Free Replacement or Full Refund for any damaged or defective products.
How to File a Claim:
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Contact us within 7 days of delivery at [gettrendcart2@gmail.com].
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Include your Order Number.
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Attach clear photos/videos showing the defect, misprint, or damage, along with a full photo of the garment.
Once verified, we will process a reprint or refund right away—no need to ship the damaged item back to us.
3. Order Cancellations
Orders can only be canceled or modified within 12 hours of purchase. Once an order has entered the printing line, it cannot be canceled or modified.